All of our Shared hosting packages carry a 30 day refund policy! If the customer is not satisfied with the hosting service provided by T-Total Marketing Services, the customer may request a refund by completing the cancellation form which will be supplied upon request. Upon receipt of the completed form and upon manager's discretion , T-Total Marketing Services may partially refund the customer. T-Total Marketing Services will not agree to a refund if a website has been published to the Internet, if the client has already approved of any the designs, if the client requests design revisions or if the client fails to communicate with us for more than 30 days. T-Total Marketing Services will also not agree a refund simply because the client changes their mind about having a website, working with our company, or if the client cannot proceed for personal reasons.
Please note that VDS orders, dedicated server orders, and domain costs are not refundable.A breach of any of our terms and conditions will result in immediate termination with no refund.
Setup fees are non-refundable. Any disputes should be expressed in writing via a valid written contract method as listed on our contact page.