T-Total Marketing Services expects all clients to keep in contact with our designers during any on-going project. If we do not hear from a client for a period of 60 days then T-Total Marketing Services reserves the right to ask for any outstanding balance for the project to paid before any more work is carried out. Further to this, If we do not hear from a client for a period of 12 months, T-Total Marketing Services will attempt to contact the client by phone and or email. If no contact can be made, T-Total Marketing Services will assume the client no longer requires the website / project and the project will be cancelled and all files deleted from our servers.